Now open: the crudeFree Material Library, Sector 71, Gurugram Building India's healthiest homes · Delivering across India
crudeFree Healthy
materials co.

Shipping & returns

Last updated: 2026-10-29

Draft for review by crudeFree before launch. Not legal advice.

Delivery

We deliver across India. Freight is calculated by weight, volume and destination and is included in your quote before you pay. Typical lead times: paints, plasters, wood finishes and boards about 1 week; wool and rugs about 2 weeks; Marmoleum flooring about 8 weeks.

Checking your delivery

Please check your materials on arrival and tell us about any damage or shortage within 48 hours, with photos, at collaborate@crudefree.com.

Returns

Unopened, undamaged stock items may be returned within 7 days of delivery by agreement. Tinted paints, cut-to-size boards and flooring, and made-to-order items can't be returned unless they are faulty.

Samples

Any sample kit charge is adjusted against your first order.